Artificial Intelligence-Driven Digital Transformation of Supply Chain Management
Keywords:
Supply Chain Management, Digital Transformation, Artificial Intelligence, Inventory Management, Logistics OptimizationSynopsis
This is a Chapter in:
Book:
Business Solutions and Environment
Print ISBN 978-1-6692-0010-9
Online ISBN 978-1-6692-0009-3
Series:
Chronicle of Business
Chapter Abstract:
Traditional Supply Chain Management (SCM) approaches are increasingly inadequate for modern global challenges due to their linear and disconnected nature. Digital transformation is crucial for addressing the challenges of the conventional supply chain. This paper examines the role of artificial intelligence in enhancing supply chain management. After presenting the literature review, the article analyzes the use cases of companies. The findings indicate that the main artificial intelligence applications used in supply chain are demand forecasting, inventory management, and logistics optimization. The used artificial intelligence technologies are machine learning and predictive analytics techniques. Integrating artificial intelligence into the supply chain enhances cost reduction, improves inventory management, mitigates disruptions, and increases resilience, while also reducing environmental impact. Despite its benefits, digitalization presents several risks across multiple dimensions. Key concerns include inaccuracies within data sets, as well as issues related to data privacy and security. Forecasting inaccuracies also pose significant challenges. Additionally, a critical risk associated with increased automation is the potential for job displacement, a pressing issue that remains a concern in the field.
About this Paper
Cite this paper as:
Zaoui H., Kamsu-Foguem B., Tchuente D., Foguem C. (2025) Artificial Intelligence-Driven Digital Transformation of Supply Chain Management. In: Tiako P.F. (ed) Business Solutions and Environment. Chronicle of Business. OkIP. CABR25#11. https://doi.org/10.55432/978-1-6692-0009-3_5
Presented at:
The 2025 OkIP International Conference on Advances in Business Research (CABR) in Oklahoma City, Oklahoma, USA, and Online, on October 1, 2025.
Contact:
Hassane Zaoui
zaoui2584@gmail.com
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